These general conditions of use of the website regulate the terms and conditions of access and use of www.naishair.com, property of NAIS TRADING LP 101 Rose Street South Lane, Edinburgh, EH2 3JG, UK and with Tax Identification Code number SL033860, hereinafter, NAIS HAIR, which the user of the Portal must read and accept to use all the services and information provided from the portal. The mere access and/or use of the portal, all or part of its contents and/or services means full acceptance of these general conditions of use.


These general conditions of use of the portal regulate access and use of the portal, including the contents and services made available to users on and/or through the portal, either by the portal, by its users, or by third parties. . However, access and use of certain content and/or services may be subject to certain specific conditions.


The company reserves the right to modify the general conditions of use of the portal at any time. In any case, it is recommended that you periodically consult these terms of use of the portal, as they may be modified.


The user must respect at all times the terms and conditions established in these general conditions of use of the portal. The user expressly states that they will use the portal diligently and assuming any responsibility that may arise from non-compliance with the rules.

Likewise, the user may not use the portal to transmit, store, disclose, promote or distribute data or content that carries viruses or any other computer code, files or programs designed to interrupt, destroy or harm the operation of any program or equipment. computer or telecommunications.


The user knows and accepts that the portal does not grant any guarantee of any nature, whether express or implicit, on the data, content, information and services that are incorporated and offered from the Portal.

Except in cases where the Law expressly imposes otherwise, and exclusively to the extent and extent to which it imposes it, the Portal does not guarantee or assume any responsibility with respect to possible damages and losses caused by the use and utilization of the information, data and Portal services.

In any case, the Portal excludes any liability for damages that may be due to the information and/or services provided or supplied by third parties other than the Company. All responsibility will be that of the third party, whether supplier or collaborator.


All contents, brands, logos, drawings, documentation, computer programs or any other element susceptible to protection by intellectual or industrial property legislation, which are accessible on the portal correspond exclusively to the company or its legitimate owners and are expressly reserved. the rights over them. The creation of hypertext links (links) to any component element of the Portal's web pages is expressly prohibited without the authorization of the company, as long as they are not to a Portal web page that does not require identification or authentication for access, or he himself is restricted.

In any case, the portal reserves all rights over the content, information, data and services held thereon. The portal does not grant any license or authorization of use to the user regarding its contents, data or services, other than that expressly detailed in these general conditions of use of the portal.


These conditions are governed by and construed in accordance with UK Law. The courts and tribunals of Edinburgh will have jurisdiction for any claim. All notifications, requirements, requests and other communications that the User wishes to make to the Company that owns the Portal must be made in writing and will be understood to have been correctly made when they have been received at the following address info@naishair.com.


The Personal Data Protection Policy of this Site has been established in accordance with the provisions of the General Data Protection Regulation Law imposed by the European Union and the Private Policy on the Protection of Personal Data of NAIS HAIR. This policy aims to protect and respect the rights of natural persons to have their private and family life, private correspondence and communications. This includes the right to be informed and make decisions regarding the processing of your personal data. According to the above, it will be understood as:

  • Personal data: Any information relating to an identified or identifiable natural person.
  • Sensitive data: Personal data that refers to the physical or moral characteristics of people or to facts or circumstances of their private life or intimacy, such as personal habits, racial origin, political ideologies and opinions, religious beliefs or convictions. , physical or mental health conditions, sexual life, membership in unions, and information relating to the commission or suspected commission of offenses or crimes, and the results of the respective judicial or other processes.
  • Data owner: The identified or identifiable natural person to whom the personal data relate.
  • Data controller: The company or person who, by itself or together with others, is competent under Chilean law to determine the purpose and means of processing personal data.
  • Recipient: any natural or legal person, public authority, agency or any other entity to whom the personal data are disclosed, whether or not a third party. However, authorities that may receive personal data in the context of a particular inquiry will not be considered recipients.
  • Processing of personal data: any operation or set of operations carried out with respect to personal data, whether or not by automated means, that allow collecting, storing, recording, organizing, processing, adapting, altering, selecting, using, extracting, consulting , confront, interconnect, dissociate, communicate, assign, transfer, reveal, disseminate, transmit, align, cancel, block, delete or destroy personal data, or use it in any other way.
  • Transfer of personal data: Any transfer of personal data that is the subject of processing or is intended to be processed after its transfer across national boundaries.
  • Database: Organized set of personal data, whether automated or not, whatever the form or modality of its creation or organization, that allows the data to be related to each other, as well as to carry out all types of data processing.

Visiting this Site does not mean that the User is obliged to provide NAIS HAIR your personal information. In the event that the User provides their personal data, said personal data collected on this Site will be used for the purpose, in the manner and with the limitations and rights established by the General Data Protection Regulation Law imposed by the European Union. on Protection of Private Life.

The purpose and use of the personal data that the User provides to NAIS HAIR are included in the legal text of the respective form that the User completes on this Site. The personal data provided by Users will not be processed in any way incompatible with the purposes initially specified, without informing, and obtaining authorization again from, the Users/holders of the respective personal data.

The personal data requested by NAIS HAIR its users will be appropriate, relevant and will not be excessive in relation to the specific purpose for which they were requested. NAIS HAIR will proceed to the cancellation or elimination of the personal data collected when they are no longer necessary or relevant for the purpose for which they were collected or registered.

At the time of collecting or collecting personal data, the owner thereof will receive the following information from NAIS HAIR or the natural or legal person who NAIS HAIR designate for these purposes, before the data is processed:

– The identity of the data controller.

– The specific purpose(s) for which the personal data is intended to be processed.

– The categories of personal data involved.

– Whether the answer to each of the questions included in the data collection form is voluntary or mandatory, as well as the possible consequences of not answering a question.

– The existence of the right of access to and the right to rectify personal data relating to the owner.

The owner must receive this information at the same time that their consent is required (and in any case before they grant their consent).

When collecting personal data, the owner must give NAIS HAIR , or the natural or legal person designated by NAIS HAIR , your unequivocal consent before your personal data is processed. This consent can be obtained by electronic means, as long as it is free and unequivocal. Clicking on the “proceed”, “accept” or “continue” buttons on the screen will be enough to understand that consent has been given unequivocally, as long as the “cancel” button is also present.

Users who provide their personal data unequivocally consent to their incorporation into a database for which they will be responsible. NAIS HAIR or a natural or legal person designated by NAIS HAIR as well as the processing or not of personal data. This information will be treated with the utmost care and security as possible and will only be used in accordance with the limits established in this document.

Personal data must be true. NAIS HAIR It only collects personal data when it is provided directly by Site Users.

In the event that the data collected is used for a purpose other than that for which it was collected or collected, the prior consent of the interested parties will be required.

NAIS HAIR uses the personal data provided by its Users for the direct purposes for which they are provided and to disseminate offers of products or services, to inform news of products or services that could be useful and interesting and to personalize and improve the relationship with its users. customers.

By providing their personal data, the User automatically authorizes NAIS HAIR to use them in accordance with the policies established in this document, with the required security and privacy. Each time the User enters their personal data, they must accept or reject its use in future communications. When completing any form if you do not agree to this, the User must deactivate the respective option. If you choose to keep it activated, it is understood that the User authorizes NAIS HAIR to the use of personal data for the purposes and purposes set out.

Sensitive data will not be processed by NAIS HAIR except if the owner thereof gives his express consent to do so, and when (i) they are required in accordance with the applicable law, in particular to comply with labor regulations; (ii) when such processing of sensitive data is necessary to protect the vital interests of the data subject or another person; (iii) when the processing refers to personal data that is publicly revealed by its owner; or (iv) where processing is necessary for the establishment, exercise or defense of legal claims. This explicit consent regarding sensitive data means in practice obtaining the signature of the owner of this data, before processing.

NAIS HAIR has adopted the necessary technical and organizational measures to guarantee the security and integrity of personal data, as well as to prevent its alteration, accidental loss, destruction, unauthorized processing or access. The measures taken by NAIS HAIR will be proportionate to the risks involved in the processing of personal data. However, currently no system is completely secure or free from attacks.

Users whose personal data are processed may exercise the following rights free of charge:

1.- Right of access: Includes the right to obtain confirmation regarding whether your personal data is being processed and information regarding the nature of the processing; the right to be informed of the details of the personal data being processed and of any information available regarding its source; and the right to be informed regarding the “knowledge of logic” involved in the processing.

2.- Right to rectification, elimination and blocking: The owner of the personal data has the right to rectify, delete or block personal data, whose processing does not comply with the applicable law and/or with the Personal Data Protection Policies of NAIS HAIR its standards and guidelines. The data controller will notify third parties to whom the personal data have been disclosed of any request for rectification, deletion or blocking of the same by the owner, unless this is impossible or involves a disproportionate effort.

3.- Right to object: This right includes the right of the owner of the personal data to object to their processing based on legitimate grounds or if it is for direct marketing; the right to be informed before your personal data is disclosed to any third party, or used on your behalf for direct marketing purposes; and the right to be expressly offered the opportunity to object, free of charge, to such disclosures or use of personal data.

All these rights, plus those granted by the General Data Protection Regulation Law imposed by the European Union, are granted without retroactive effect in the terms specified in said law, in accordance with the legally established procedure. These rights may be exercised by sending communication via e-mail to NAIS HAIR to the email address info@naishair.com or through our own Site by sending the request found in the Contact menu, directing your request to the recipient Webmaster.

At the time of collecting personal data, the voluntary or mandatory nature of the personal data being collected will be indicated.

Access to this Site may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User so that the server remembers certain information that will later only be read by the server that implemented it. Cookies generally have a limited duration in time. No cookie on this Site allows you to contact the User's telephone number, email address or any other means of contact. No cookie on this Site can extract information from the User's hard drive or steal personal information. The only way, on this Site, for a User's private information to form part of the cookie file is for the User to personally provide that information to the server. Those Users who do not wish to receive cookies or want to be informed of their setting can configure their browser for this purpose.


When it is necessary for the User to register or provide personal data, they will be appropriately warned of this need and their express consent will be requested.

The collection and processing of personal data will be carried out in accordance with the principles and obligations of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 regarding the protection of natural persons with regard to to the processing of personal data and the free circulation of the same.

For more information and details, see our Privacy Policy


By accepting the purchase the customer is accepting the shipping and return conditions set forth in the shipping and returns policy .