Virgin Hair
What they don't tell you

Not all natural hair is the same

In this video we explain how to tell premium extensions from regular ones before you buy.

Nais Hair PREMIUM
Cheap extensions
Ends
Full: same thickness from root to tip
Thin and with short hairs
Hair
Remy, with the cuticle intact and in the same direction
Collected hair, with the cuticle mixed up
After washing
No tangles and keeps its shine
Tangles and loses shine
Colour
Handcrafted cold colouring
Aggressive processes that dry out the hair
Lifespan
12 to 24 months depending on colour and care
A few months
Help
We advise you on WhatsApp before and after
No advice
Before you buy

Your questions, answered

And if you can't find yours, message us on WhatsApp.

How long does shipping take and how much does it cost?

Shipping is free on all orders. We ship with FedEx or DHL, insured and with signature. Estimated delivery is 3 to 5 days from dispatch, plus 1 working day for preparation.

Will I have to pay customs?

In the European Union, no: VAT and customs are on us. In all other countries, import taxes are paid by the recipient.

Can I return them?

Yes. You have 15 days from receiving your order, without giving any reason. Return shipping is at your expense and the product must come back unused. See the returns policy.

How do I choose my shade?

Choose the colour that matches your hair from mid-lengths to ends, not the root, which is always darker. If you're unsure, send us a photo in natural light on WhatsApp.